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CRK-Customer Service Training and Development Subscription
 

Maximizing the positive response potential for each Customer Service professional makes the difference between customer dissatisfaction, and customer delight. Maximizing the positive influence each Representative can have is what CRKInteractive is all about.

Understanding your customer, learning how to put the customer first, and leveraging the potential that lies in every person on your team that touches a customer is the winning formula for the new century.

Subscribers will focus on:

  • How to Deal with Difficult People
  • How to Interact with People to Help Them Feel More Comfortable and Satisfied in Customer Service Situations
  • How to Ask the Best Questions to Help the Customer
  • How to Deal Effectively with Complaints, Resistance and Objections

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Price: $249.00

 
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